Customer service was terrific and responded quickly and efficiently. beautiful product
Customer Reviews
Overall rating: 4.9 / 5 from 5792 reviews.
Great necklace
Brought this for my son that doesn’t like jewellery, he climbed mount snowdon on his 18th birthday so was just looking for a compass but when I stumbled upon this, I thought it was a touching gift and I was right! He loves it and wore it on his climb! Such a lovely gift - thank you!
larger text for engraving so you can read it. The engraving is a dirty brown colour so looks awful. Pendant is low quality compared to promotional image. So in reality the received item is dissapointing to what was expected. Also disspointed with customer service as i did make a complaint and requested a return & refund but this has been denied as my item has engraving. All in all very disspointed. Hence 1* review.
By actually sending me the correct product
Thank you for your excellent service and prompt delivery. Our son absolutely loved the necklace and hasnt taken it off since he got it.
I purchased this item for my wedding day to give my wife after our ceremony. The item is beautiful and my wife absolutely loved it.
Really quick delivery, beautiful necklace my Grandson loved it bought it for him for his Prom and leaving school, engraved on back was lovely too,Thanku so much Kind regards x
Very happy with my purchase it’s for my Sons birthday and I know he’ll love. Thank you
To improve you should quality assurance check each item before it has been dispatched to ensure that it is of a premium quality as advertised and also meets any preview provided to the customer forming the basis of their order. Read and respond to any negative feedback, note repetitive issues and take action to improve on those concerns. Go above and beyond to resolve the issues of any disappointed customer and ensure they are satisfied with the outcome.
To improve add a Quality assurance check each item before it has been dispatched to ensure that it is of a premium quality as advertised and also meets any preview provided to the customer forming the basis of their order. Read and respond to any negative feedback, note repetitive issues and take action to improve on those concerns. Go above and beyond to resolve the issues of any disappointed customer and ensure they are satisfied with the outcome.
beautiful
Really happy with the delivery and the engraving! I'm disappointed with my choice of engraving as I didn't put my son's name on it and it is just a generic message! My bad!! 🤦🏾♀️ I would order again from this company.
I couldn't be happier with this necklace. It’s such a beautiful and subtle way to keep my daughters, close to me every day. The engraving is incredibly clear and precise, and the quality of the dog tag feels sturdy yet refined. It makes for a perfect keepsake that I’ll cherish for years
Beautiful quailty piece wonderfully inscribed
Placing the order was easy. The finished product was very well crafted. My partner loved it. I'm very pleased with the product and company.
Absolutely beautiful my husband has not taken it off since Christmas he baths showers exercise and works in it and it still looks brand new such great quality just wish they did one slightly smaller for woman so we can have matching ones.
My husband loved his gift thank you
Bought this for my husband for Christmas . He has not taken it off and is very pleased with it. Nice weight and a good size .
This is great quality!! Everything was perfect. The engraving on the back was exactly what we wanted! We can’t wait to give this to our son.
Lovely item with beautiful packaging and engraving 😍
My husband loved his pendant. The gift box is very meaningful & sent to me tracked 24so could track to my door. A personal touch with engraving He’s never worn a pendant before but loves his gift Thank You
Daughter loves it
Bought for my partner for his birthday despite fact he doesn’t wear any type jewellery but he loved it and hasn’t taken it off
very good neclace
My son loved the words in the card. He put the bracelet on straight away and wore it for days on end. He's back at uni now and playing a lot of football so takes it off but puts it on when he isn't playing. He loves it. A beautiful gift.
To My Son/Grandson Premium Leather Bracelet - FREE Gift box with Card
The bag just made everything seem a little more special!
Wife was really pleased and loved the verse it came with
I purchased it as a gift for my wife and she loves it.
Very happy with this - delivery was prompt, especially with custom engraving included
The perfect gift to leave my son as I went away for a couple of months. He got so emotional and loves it so much. Very simple but very meaningful. Thank you so much for creating such a special memory and moment between me and my son 🫶🏻
I gave this to my wife for our 10 year wedding vow renewal. To say she was happy with it was a understatement she cried when she opened it the day of our very special day. The words on the box together with the chain/pendant were the perfect gift. Would definitely use again with her 40th birthday coming up in September.
Great gift for my son's 18th birthday Nice strong necklace and pendant
I bought this for my sons birthday as he was leaving soon after to go travelling.
I bought this for my daughter’s 13th birthday. She absolutely loves it.
This present was given to my son. He told me that it arrived at the right time. He had undergone an emotionally painful event only two days before. This present reminded him of my ongoing love and support. He wrote me a beautiful text which I will always cherish.
Beautiful necklace for our daughters 18th Birthday. Her grandparents wanted to buy her a keepsake and she loves it. Wears it every day ❤️
It was a very beautiful product and excellently engrave. Would highly recommend them and husband love it when I gave it to him as a birthday present
I got it for my 15 yr old. He loves it! He wears it everywhere.
After a few hic ups (plastic cover trapped under the time lapsed dial,)all has been grand. Much admired